Hey team,

A lot gets said about company culture.

Much less often do you come across a team that actually makes it feel real.

This edition starts there.

My latest LinkedIn article reflects on something I did not expect a fully remote team to sharpen for me: what healthy workplace culture actually looks like when people build it on purpose.

From there, the rest of this issue follows naturally:

• Tony’s Tool, featuring Notion’s presentation functionality and the ways Jazmin has been pushing it to the max for the Handoff team

• Our Post of the Week, spotlighting the newest teammates joining Handoff across functions and geographies

• And this week’s Talent Spotlight: a quality leader who brings structure, accountability, and continuous improvement to fast-moving teams

Let’s get into it.

What Remote Culture Looks Like When It’s Actually Real

No Tony’s Take this week. We figured Tony deserved a little rest, so I’m stepping in with a preview of a LinkedIn article I wrote on remote work, team culture, and why Handoff has genuinely shifted my perspective on both.

Having worked across journalism, corporate environments, and remote roles, I’ve seen enough “people-first” language to know it does not always mean much in practice.

So yes, I came into Handoff a little skeptical. What I did not expect was to land on a team where the warmth was immediate, the personalities were fully intact, and “culture” felt like something you could actually experience rather than something tucked into a company values page.

The full piece gets into all of it: the surprises, the side-eye I still carry from previous roles, and why good team chemistry matters more than companies often admit.

Also, yes, the chisme is absolutely a moral booster.

Tony’s Tool: Notion, But for Presenting

We’ve talked about Notion before, but this week we’re zeroing in on one function that’s become especially useful for internal organization and storytelling: using Notion to build and present slides.

For teams that already live inside the platform, it’s a smart shift.

Instead of bouncing between documents, decks, and scattered notes, Notion’s presentation functionality makes it easier to shape ideas in the same place they’re being developed. Strategy points, working copy, internal plans, meeting notes, and presentation-ready content can all stay connected.

A big shoutout is due here to our COS, Jazmin, who has been making serious headway in understanding the ins and outs of Notion and leveraging it fully for the Handoff team.

She’s done a great job pushing beyond the basics and showing how the platform can support operational organization and efficiency, not just documentation.

At its best, that’s what a good tool should do: help a team think better, move faster, and stay aligned.

Post of the Week: Meet the Team: New Handoff Teammates

This week’s Post of the Week is a simple one, but an important one: a proper introduction to some of the newest people helping shape Handoff.

The post welcomes seven new teammates across sales, talent acquisition, design, legal, communications, and video.

What I like most about this post is that it captures something true about Handoff: great teams are not built from one place, one background, or one kind of role.

They’re built by bringing together smart people with different strengths and giving them room to do great work together.

Seven new teammates— seven more reasons Handoff keeps getting stronger.

Talent spotlight

This week, we’re highlighting Adriana Plazas, a detail-driven Quality Specialist and Supervisor with more than four years of experience in fast-paced BPO environments.

Adriana has built her career around operational excellence. She’s highly comfortable in dynamic, high-volume environments, bringing both organization and adaptability to every stage of operations.

What makes Adriana stand out is her ability to turn complexity into clear, trackable systems.

She builds and manages performance tracking tools using Google Sheets and Looker, oversees team projections and headcount planning, and identifies trends that impact quality outcomes. Beyond reporting, she focuses on root cause analysis and process improvement, pinpointing whether issues stem from workflow gaps, lack of training, or broader systemic inefficiencies.

If your team needs someone who can enforce quality standards, optimize workflows, and keep teams aligned under pressure, Adriana brings the kind of structure, ownership, and proactive plan B mindset that elevates both execution and consistency across an operation.See the full video here

Scale Smarter with Handoff

Whether you’re filling a key role or building an entire team, Handoff connects you with vetted, global-first talent, fast.

Cheers,
The Handoff Team

P.S. If your company culture starts and ends with a birthday Slack channel, we may need to have a conversation.